Política de envío
Shipping Policy
Order Processing Time
All orders require 1 to 3 business days for processing before shipment.
Processing times may be slightly longer during high-demand periods, holidays, supplier delays, or unexpected logistical issues.
Estimated Delivery Time
After processing, estimated delivery time is usually 4 to 12 business days, depending on the destination country, carrier, customs processing, and local delivery conditions.
Please note that delivery times are estimates and are not guaranteed.
Order Tracking
Once your order has been shipped, you will receive a tracking number when available.
Tracking information may take a few business days to update after the order has been dispatched.
Shipping Destinations
We offer international shipping to selected countries.
If we are unable to ship to your location, we will contact you and issue a refund if necessary.
Incorrect Shipping Information
Customers are responsible for providing complete and accurate shipping information at checkout.
We are not responsible for delays, failed deliveries, lost packages, or additional costs caused by incorrect or incomplete shipping information provided by the customer.
If you notice an error in your shipping address, please contact us as soon as possible at:
ginidrop.info@gmail.com
If the order has already been processed or shipped, we may not be able to change the address.
Customs, Duties, and Import Taxes
For international orders, customers are responsible for any customs duties, import taxes, local taxes, handling fees, or other charges required by their country.
These charges are not included in the product price or shipping cost unless clearly stated at checkout.
Customs processing may also cause delivery delays.
Refused, Unclaimed, or Returned Packages
If a package is refused, unclaimed, or returned due to unpaid customs duties, taxes, or incorrect delivery information provided by the customer, any refund may be reduced by the original shipping costs, return shipping costs, and any fees charged to us.
This does not affect any mandatory consumer rights under applicable law.
Lost or Delayed Orders
If your order is significantly delayed, please contact us at:
ginidrop.info@gmail.com
We will review the tracking information and help you find the best possible solution.
Damaged Packages
If your order arrives damaged, please contact us as soon as possible with your order number and clear photos or videos of the package and product.
Please refer to our Return and Refund Policy for more information.
Contact
For shipping questions, contact us at:
ginidrop.info@gmail.com